Culturally Competent Service Delivery
 

Webinar Series: Cultural Competence and the National Standards for Culturally and Linguistically Appropriate Service (CLAS) 

Presented by Harold Gates of the Midwest Center for Cultural Competence, Summer 2018.

Webinar 1: Introduction to Cultural Competence and the National Standards for CLAS

Recorded Webinar
PowerPoint Presentation

Handouts
Cultural Competence Self-assment Tool 
Enhanced Standards for CLAS

Webinar 2: How to Implement Cultural Competence and the National Standards for CLAS

Recorded Webinar
PowerPoint Presentation

Webinar 3: How to Sustain Cultural Competence at the Individual and Organizational Levels

Recorded Webinar
PowerPoint Presentation

Handouts

Action Planning Handout
CLAS-Assessment Tool
 

Recommended Resources 
 

• ATTC Network HealtheKnowledge: Special Topics in Behavoiral Health: Understanding the Basics of Race, Ethnicity, and Culture 
• Georgetown University National Center for Cultural Competence
• HHS.Gov Think Cultural Health
• National American Indian/Alask Native ATTC
• National Council on Interpreting in Health Care
• NIATx
• The Cross Cultural Health Care Program

Other Training Events